Known Issues

Quests Only Come With Refresh
We are aware that some players see quests coming after they refresh the page. These quests are meant to come with level up. Thanks for your patience...
Thu, Apr 9, 2015 at 11:24 AM
Reflect Doesn't Always Deal Damage Back
  We are aware that the damage the opponent should receive when an attack casts Reflect isn't always performed. We are working on this problem now an...
Wed, Jun 17, 2015 at 3:46 PM
Didn't Win Chest For Earning 3 Stars
  Hi all, we are aware of this issue and working hard to fix it. If you did not win the chest awards for a level, please open a support ticket and let us ...
Mon, Jul 27, 2015 at 10:13 AM
Animations Too Slow
  Unfortunately, the game requires fairly high-performing computers at the moment. We are planning to optimize the animations to make them faster....
Mon, Aug 10, 2015 at 10:59 AM
Game Crashes After Battle
Some players have pointed out they sometimes get a message after battle that "something went wrong." In these cases, please send us a screensho...
Wed, Sep 9, 2015 at 10:27 AM
Can't Add Friends
Currently, players can't manually arrange or organize their Magetale friends. The game automatically adds them. If you're trying to add a sp...
Tue, Oct 6, 2015 at 3:28 PM